Frequently Asked Questions
All sales are FINAL! NO REFUNDS OR EXCHANGES.
- Please allow 24-48 hours to receive tracking for Ready to Ship Units.
- All Orders placed before 3pm Monday-Friday will be shipped the same day order was placed.
- All orders placed on the weekend will be shipped the next business day.
- Premier Plush is not responsible for improper measurements. Please make sure your wig measurements are accurate before purchasing a unit as all sales are final. If you are unsure of your measurements, refer to the diagram here, if you still need assistance, please contact us here.
Please allow 14 days for delivery for custom unit orders. it is imperative that you place your order two weeks in advance of any event. Premier Plush is not responsible if your shipment do not arrive on time.